1. Who we are
Tender Setu By SP Solutions provides GeM portal support, tender guidance, certification support, course guidance and related business assistance. Our website address is https://tendersetu.in/.
2. Information we collect
When you contact us through this website, phone, WhatsApp or email, we may collect the following information:
- Name, phone number and email address.
- Subject, message and service requirement details.
- Course, certification or tender-related enquiry details.
- Date and time of enquiry submission.
- Basic technical information such as browser, device type, pages visited and approximate usage data through analytics tools, if enabled.
3. How we use your information
We use the collected information to respond to enquiries, provide service guidance, share course or certification details, manage customer communication, improve our website and maintain basic business records.
4. WhatsApp, phone and email communication
If you contact us through WhatsApp, call or email, your communication may be handled through those respective third-party platforms. Their own privacy policies and terms may also apply.
5. Cookies, analytics and ads
Our website may use cookies or similar technologies for basic functionality, analytics, performance measurement and advertising. If Google AdSense, Google Analytics or similar services are enabled, those platforms may use cookies to display relevant ads, measure traffic and prevent invalid activity.
You can manage or block cookies from your browser settings. Blocking cookies may affect some website features.
6. Sharing of information
We do not sell your personal information. We may share limited information only when required for service delivery, legal compliance, fraud prevention, payment processing, website hosting, analytics or communication support.
7. Data retention
We keep enquiry and communication records only as long as needed for business follow-up, service delivery, accounting, legal or operational purposes.
8. Data security
We take reasonable steps to protect the information shared with us. However, no online system or electronic communication method is completely secure, so users should avoid sharing unnecessary sensitive information through public forms.
9. Third-party links
Our website may contain links to external platforms such as WhatsApp, social media, app links, Google services or other websites. We are not responsible for the privacy practices or content of third-party websites.
10. Your choices
You may contact us to request correction, update or removal of your enquiry details from our active records, subject to business, legal and operational requirements.
11. Contact for privacy questions
For privacy-related questions, contact us at tendersetu@gmail.com or call +91 91039 99293.